My internet is slow after installing AstraLink. What should I do?

AstraLink Connect is designed not to slow down normal internet use. If you notice a drop in speed after installation, here is how to narrow it down.

Quick checks

1. Run a speed test directly from the modem. Bypass the Sentry temporarily and see if speeds improve. This tells you whether the issue is with the Sentry or your ISP.
2. Check for DNS filtering blocks. Some DNS filters can add a small delay. Try a different DNS profile in the dashboard.
3. Look at active protections. Intrusion prevention should not affect speed for most connections, but a misconfigured geo-block or port rule can.

When to contact support

If speeds are significantly lower through the Sentry than directly through the modem, contact support with the speed test results and we will tune the configuration.