What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owners.
AstraLink Connect uses cookies and similar tracking technologies (such as pixels and local storage) to enhance your experience, analyze usage patterns, and deliver secure and reliable services. This policy explains what cookies we use, why we use them, and how you can manage your preferences.
Types of Cookies We Use
We classify the cookies used on our website and services into the following categories:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You cannot opt out of these cookies without affecting how the website functions.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your authenticated session | Session |
csrf_token |
Protects against cross-site request forgery attacks | Session |
astralink_consent |
Stores your cookie consent preferences | 1 year |
prefers_reduced_motion |
Respects your motion preference settings | 1 year |
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our site.
| Cookie Name | Purpose | Duration |
|---|---|---|
_al_analytics |
Aggregated usage statistics and page views | 1 year |
_al_perf |
Measures page load times and error rates | 30 days |
Functionality Cookies
These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
theme_preference |
Remembers your light/dark mode preference | 1 year |
language |
Stores your preferred language setting | 1 year |
dashboard_layout |
Remembers your dashboard customization choices | 1 year |
Targeting / Marketing Cookies
These cookies may be set through our site by our marketing partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.
| Cookie Name | Purpose | Duration |
|---|---|---|
_al_campaign |
Tracks which marketing campaign referred you | 90 days |
_al_referral |
Identifies the referring source | 30 days |
Cookies in Our Security Services
As a network security company, our appliance and managed services do not use traditional browser cookies. However, our security infrastructure may process:
- Session tokens for authenticated management portal access
- Device fingerprints to detect anomalous login patterns
- Security identifiers to maintain state across threat analysis operations
These identifiers are strictly functional, used solely for security and service delivery purposes, and are never used for advertising or tracking across third-party websites.
Third-Party Cookies
We may allow select third-party service providers to place cookies on your device for the following purposes:
- Cloudflare: Used for DDoS protection, bot management, and content delivery optimization
- Stripe: Used for secure payment processing when you subscribe to our services
- PostHog: Used for product analytics to understand feature usage (data is anonymized)
Each third-party provider is responsible for the cookies they place and their own privacy practices. We recommend reviewing their respective privacy policies for more information.
Managing Your Cookie Preferences
You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
Browser Controls
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Our Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
You can update your preferences at any time by clicking the “Cookie Settings” link in the footer of our website.
Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not want to have your online activities tracked. Our website respects DNT signals by automatically disabling non-essential cookies when this signal is detected. Essential cookies required for security and basic functionality will still be used.
Cookie Duration
The cookies we use have varying lifespans:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a specified period (ranging from 30 days to 1 year) or until you manually delete them
You can clear all cookies from your browser at any time through your browser settings.
Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last Updated” date at the top of this policy and, where appropriate, through a notice on our website.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@astralinkconnect.com
- Website: astralinkconnect.com/contact
For more information about how we handle your personal data, please review our Privacy Policy.